top of page


The first deliverable of the Project is READY


The SmartHubs Ladder - Description of the multidemsional mobility hub typology -

Lead authors: Karst Geurs,  Karla Münzel

SmartHubs Deliverable D 2.1


SmartHubs Survey

If you live in Austria, Belgium, Germany, or The Netherlands and are over 16 years old, you can contribute with us by filling out this survey. 
The survey will take around 20 minutes and is available in 5 languages.

Access the survey here.


VNG Magazine article
(in Dutch):
SmartHubs ontlasten de stad

Gemeenten zetten in op duurzame mobiliteit. Multimodaal deelvervoer geldt als ideale oplossing voor dichtbebouwde steden. Het antwoord is aan de mobiliteithubs, die moet dan wel slim zijn, zegt hoogleraar Karst Geurs. Technische innovatie gestoeld op brede welvaart.


International Symposium
on Governance of multi-modality in public space

On Friday, 16 September 2022, the SmartHubs International Symposium took place at Lakefirst in aspern Seestadt (Vienna). The event was organised by the SmartHubs research team, with support from aspern.mobil LAB. From dusk til dawn, discussions were held on the topic of " Governance of multi-modality in public space – what options do we have?”.

After a coffee or tea to wake up, the event started with introductory welcoming words by Walter Wasner (BMK), Alexander Kopecek (Wien 3420 aspern development AG) and SmartHubs project coordinator Karst Geurs. The whole symposium was moderated by Oliver Roider.

The event kick-off was followed by various presentations with subsequent opportunities for professional discourse. Firstly, Alexander Scholz from the Vienna Municipal Department MA18, Urban Development and Planning) gave an insight into the Vienna Shared Mobility Concept as well as the formulated guidelines for mobility stations in Vienna. Leonie Schöch (Wiener Linien) followed up on this and explained how the hub concept is implemented in Vienna by Wiener Linien. Christian Kainz ( / Salzburger Verkehrsverbund) explained how multimodal hubs are planned and designed in the Salzburg region with the help of the action plan for multimodal hubs in rural and urban contexts. The design processes of mobility stations in Lower Austria, more specifically in the Weinviertel region and the city of Tulln, respectively, were also presented by Christoph Weber (NÖ Regional), embedded in the LISA project.

The following block consisted of short inputs on the SmartHubs project. The SmartHubs integration ladder for the design of mobility hubs developed within the project was vividly presented by Karst Geurs (University of Twente (Netherlands), Centre for Transport Studies). Furthermore, Linda Dörrzapf (TU Wien, Research Department Transportation System Planning - MOVE) showed the functionality of the open data platform on mobility hubs. From the Institute of Political Science at the University of Münster (Germany), Antonia Graf and Julia Hansel explained which political framework conditions as well as governance framework conditions should be fulfilled for a successful implementation of SmartHubs. The focus in this case was on the establishment of stations in Austria.

After another short break, the participants split up. Intensive discussions took place in five rooms in workshop format on various focus topics:

  • Participants interested in assessment tools/methods for sustainability and stakeholder assessment were able to attend a workshop by colleagues from the Research Centre for Mobility, Logistics and Automotive Engineering at the Vrije Universiteit Brussel (Belgium). After an introduction to the SmartHubs appraisal tool using fictitious examples, the session participants were able to ask questions about the tool and the underlying criteria and express their opinions.

  • Another workshop was held on the topic of accessibility of mobility hubs with different means of transport in urban areas including a compatible, "automatic" accessibility tool (TU Munich, Germany). In the form of isochrones, walking distance and the facilities located in the vicinity are displayed. The session participants found the tool helpful. They saw potential for improvement in the graphical interface as well as in the extension of the input data to include travel costs (as well as budget constraints) and the possibility of a user-based selection of different facilities and intermodal options.

  • The colleagues from the Faculty of Economics of the University of Bologna (Italy), on the other hand, focused on resilience in the context of accessibility and network. The resilience tool presented was developed with the aim of analysing the resilience of urban areas and public transport networks according to hypothetical disruption scenarios. The resulting evidence can be particularly useful in assessing the choice of the most appropriate locations for mobility hubs. The development of the tool is proceeding in phases. The tests with simulated and real data so far have been promising and showed that the current version works flawlessly.

Two additional workshops were prepared by colleagues from the Institute of Political Science at the University of Münster (Germany): One session addressed political guidelines and their impact on governance aspects. The second group focused on public debate and citizen participation. In the session on policy guidelines, a checklist of potential impacts in terms of priorities was discussed. It became clear that a comprehensible strategy with clear (political) objectives is elementary. In addition, a common understanding and a clear distribution of tasks and resources among all stakeholders are necessary for a successful implementation of SmartHubs. Among other things, it remained open which institution is best suited for the organisation of mobility hubs.

The first part of the symposium ended with a short summary by the workshop leaders on the content discussed in the different breakout sessions.

Well revitalised after lunch, the final task was to actively explore aspern Seestadt itself. Under the guidance of Christoph Kirchberger (TU Wien) and Lukas Lang (Wien 3420 aspern Development AG), the interested visitors were able to get an idea of the large development area for themselves on a guided walk. A truly crowning finale!

This first scientific publication is based on the MSc. thesis project conducted by Johan Horjus, a student from the University of Twente. Focusing on the digital skills scale, a survey was conducted at a public transport stop in one of our case study areas, Leyenburg, The Hague. The purpose was to investigate the intention to use shared modes and public transport in a multimodal transport network.​

According to the findings, the conclusion is that the intention to use shared transport is higher for people who are younger, have a high level of education, and a high level of digital skills.


First published paper

Scientific Paper:

Integration of shared transport at a public transport stop: mode choice intentions of different user segments at a mobility hub.

MSc. thesis:

Integration of shared transport at a public transport stop: the intention to use means of transport in a multimodal transport system


The SmartHubs OpenData Platform (ODP) is live and we're open to welcome new co-editors!

The ODP is an online platform to get all the information about the data collected in the living labs and existing mobility hubs.​


Open Data Platform is welcoming new editors

Contribute Mobility Hubs to the platforms which can be learning cases for other practitioners, compare your mobility hub on the SmartHubs Ladder and download the data for further analyses.

To access the Open Data Platform please visit:

On May 19th the International Symposium on Inclusive Mobility Hubs, organized by the SmartHubs and CROW, took place in The Hague. We were hosted by the Municipality of The Hague with a great view over the Grote Markt in The Hague and had many fruitful discussions on the topic of inclusive, integrated mobility and the potential role of mobility hubs.


International Symposium
on Inclusive Mobility Hubs

Slides here

Our moderator of the day, Edwin van Uum (UUM), led us through a morning packed with information about tools developed in the SmartHubs project, international hub examples, and panel discussions on the challenges of developing inclusive hubs.

Professor Karst Geurs of the University of Twente and project leader of the European Smarthubs project kicked off the morning with an introduction to the SmartHubs project and its five living labs in the Netherlands, Munich, Vienna, Brussels, and Istanbul. He presented the SmartHubs integration ladder which categorizes hubs on their physical, digital, and democratic integration and includes inclusive design principles.

Christoph Kirchberger of the Technical University Vienna introduced the mobility hub ecosystem of Vienna and Eastern Austria to us which includes a whole network of mobility hubs facilitated by a wide range of actors. Examples of measures that support inclusion in these hubs include co-creation methods involving different actors during the design phase of hubs or digital skills training courses and test events during the operation phase.

Christoph also proudly launched the SmartHubs Open Data Platform ( which is the first cross-project open data platform for mobility hubs learning cases and allows to collect data on mobility hubs, compare hubs, and to analyze integration levels. We are happy to welcome new contributors on the ODP: Register


The participants then split up into three groups for breakout sessions:

1)  One group was introduced to the SmartHubs design game, a participatory co-creation tool developed in the SmartHubs project with augmented reality features. Four players took up new characters and discussed and negotiated which mobility and non-mobility elements should be placed at a square (Hobbemaplein) in The Hague. Karla Münzel (University of Twente) led through the game and Hilda Tellioglu (TU Vienna) explained the game features. Participants recognized the value of visualizing designs and the playful way of taking into account different perspectives and needs.

2) A second group discussed which governance factors influence the successful implementation of mobility hubs. Julia Hansel (WWU Münster) presented a framework for the governance of mobility hubs and led through a discussion on the influence of multiple governance aspects like the choice of locations for hubs, unclear responsibilities, and multi-level networks, stakeholder cooperation or the integration of hubs into policies.

3) The third group discussed the inclusion of vulnerable-to-exclusion citizens at mobility hubs. A relevant topic when you consider that current users of new mobility services like shared bikes or scooters are predominantly young, higher educated males. Jesse Pappers (VU Brussel) led through a discussion on barriers experienced by different groups, the reduction of barriers, and the question if hubs should be accessible to diverse groups from a cost-effectiveness perspective.​